Terms of Service LetrixUSA.com
LetrixUSA.com will accept orders from this web site on
the understanding that the submission of said order is
made on the basis of familiarity with, and acceptance of,
these Terms of Service on the part of the customer.
Pricing and Product Information
While Letrix USA, Inc makes every effort to ensure that
price and product description details offered on this
Web site are accurate, errors and omissions may occur.
To the fullest extent permitted in law, Letrix USA, Inc
provides this web site and its contents on an 'as is'
basis and does not represent or warrant that the information
made available via this web site is accurate, complete
or current. In particular, price and product availability
information is subject to change without notice.
The Contract
The submission of an order via this web site constitutes
an offer to purchase on the part of the submitter ('customer').
No contract shall subsist between the customer and Letrix
USA, Inc until Letrix USA, Inc confirms an order via
email to the customer. Prices provided in a written quotation
from Letrix USA, Inc as a result of an inquiry to this
Web site shall be valid for 30 days from the dispatch
date of the written quotation.
Payment
Payment for goods and services provided by Letrix USA, Inc shall be made
in advance of dispatch of the finished products. Payment may be
made by credit card – Visa, MasterCard, Discover or American Express – via telephone to our sales department or online via our secure online submission. No goods will be shipped unless payment has been received in full, or pre approved credit has been established.
Shipping & Delivery
Standard delivery of products will be handled by UPS. While
most such deliveries are 3 to 5 business days within
the United States, Letrix USA, Inc makes no guarantee
regarding arrival times via standard delivery. The customer
shall be responsible for inspecting their goods on delivery
and must inform Letrix USA, Inc of any defect or shortage
in the order within seven days of receipt.
Returns Policy
Letrix USA, Inc will refund or exchange non-engraved products
bought via this Web site if they are returned - in a
resalable condition - within 28 days of purchase. Cases
involving products that have been customized with an
engraving will be dealt with on an individual basis.
The purchaser must bear the carriage costs of returning
unwanted products. For cases in which items have arrived
in a damaged or imperfect condition, return carriage
costs will be reimbursed. Please use the original packaging
to return your purchase. Returns should be sent to:
Letrix USA
1733 W. Lawrence
Chicago, IL
